Contact us

Customer Care/Business Hours Order Tracking Frequently Asked Questions Orders over the web Customer Care/Business Hours Vet Products Direct Mailing Address: PO Box 500 Virginia BC Queensland, Australia. 4014. UK Phone: 0800 169 6232. Note agents will be on hand during business hours Australian time. At other times please leave a message with call back details. Our website is available to you 24 hours a day, 7 days a week, 365 days a year for your shopping convenience Order Tracking and Refunds Goods can be returned for replacement or a full refund within 14 days of delivery. Goods must be in original condition and in original packaging. Orders you have placed can be viewed and tracked by logging in and following the menus. You can email us at help@vetproductsdirect.com. Frequently Asked Questions If you have any questions about our prices, policies, or procedures, you can mail us at help@vetproductsdirect.com Orders via web If you have any questions about our prices, policies, or procedures, we recommend you to contact us at help@vetproductsdirect.com Suggestion If you have any suggestions about improving our Online shop, please email us at help@vetproductsdirect.com